HELP CENTER-FAQ

Portrait with Fabric

WHAT ARE THE PAYMENT OPTIONS?

Payments can be made through PAYPAL & Credit Cards.

DO YOU SELL GIFT CARDS?

Yes Giftcards are sold in Increments of $25.

WHAT IS YOUR RETURN POLICY?

RETURN POLICY

*EFFECTIVE JANUARY 1ST, 2021 Due to an increase in COVID-19, we won’t be able to accept any returns until further notice. Our safety and that of our customers is important to us.

  • We accept returns for an exchange only or store credit, with no refund.

  •  Items to be exchanged should be unworn and returned in good condition (new, with tags).

  • Items returned can only be exchanged for a regular-priced item, not sales or promo items.

  •  All items bought on sale or with a promo code are final sales.

  • We do not accept an exchange or a return on all our Ivory/off-white/white clothes, bodysuits, headbands, Jewelry and intimate Items.

  • The Customer is responsible for all shipping costs incurred. Returned items will be a store credit after deducting the shipping cost. Store credit expires after 45 days from the day the item was returned.

  • The package should be returned within 3-5 business days from the day it was received. We won't accept any returns after the fifth day.

  •  The package to be returned should be sent with tracking and signature as we may not receive them otherwise signed for. We won’t be responsible for any lost package shipped without a signature.

  • For returns, contact us via email to get a return approval code with instructions with return address details.

  • Item(s) sent for exchange or store credit is usually processed within 3-7 business days, if needed urgently be sure to email us.

Thank You!